0
+
Talk to an expert
+212 523488657
Customer Service Advisor (M/F)
Customer Service Advisor (M/F)
Join our dynamic team at BM Call Center!
BM Call Center is a dynamic and customer-focused company, specializing in providing top-tier call center services to businesses across various industries. Our team is dedicated to delivering exceptional customer experiences and building long-lasting relationships with our clients.
Job overview:
- Position: Customer Service Advisor (M/F)
- Location: 4th floor office 9, Bvd Med V, Béni Mellal
- Employment type: Full-time / Part-time
- Salary range: Competitive with bonuses
- Posted on: 01/20/2025
Task & responsibilities:
- Answer incoming calls and respond to customer inquiries with professionalism and efficiency.
- Provide clear and accurate information about products and services.
- Assist clients in resolving issues, placing orders, or managing their accounts.
- Document customer interactions and maintain up-to-date records in our CRM system.
- Escalate complex issues to the appropriate team when necessary.
- Meet or exceed individual and team performance targets.
What you'll do:
As a Customer Service Advisor at BM Call Center, you will be the voice of our company, ensuring each customer interaction reflects our commitment to excellence.
What we're looking for:
We’re seeking candidates with the following qualifications:
- Language Skills: Fluency in French (both written and spoken).
- Experience: Previous experience in customer service or call center roles is preferred but not mandatory.
- Education: High school diploma or equivalent.
- Strong communication and interpersonal skills.
- Problem-solving ability and adaptability.
- Patience, empathy, and a customer-first mindset.
Why join BM Call Center?
We are the best call center to grow your career
Founded in 2022, BM Call Center is a leading provider of high-quality call center services to businesses worldwide. As part of our team, you’ll help companies improve their customer service, reduce operational costs, and drive sales—all while building your career in a supportive, professional environment.
- Competitive salaries and benefits.
- Friendly and supportive work environment.
- Opportunities for growth and development.
- Flexible working hours.
Ready to Apply?
Join our growing team and take the next step in your career journey with BM Call Center. We’re excited to welcome passionate individuals like you who want to make a difference in the customer service industry.
